دورات تدريبية باللغة العربية

Course Overview

Effective performance management is essential to businesses. Through both formal and informal processes, it helps them align their employees, resources, and systems to meet their strategic objectives. It works as a dashboard too, providing an early warning of potential problems and allowing managers to know when they must make adjustments to keep a business on track.
Performance measurement is a way of tracking what goes on in your business. It’s vital to improving the weak points without undermining your business’s strong points. Choose the right metrics, and you’ll be well on your way to success.
Performance Measurements, Continuous Improvement and Benchmarking training course, provides the methods, tools and techniques required to improve performance and productivity by integrating strategy, operations and projects with a performance measurement, framework that will work in traditional environments and enhance Lean and Agile methods when they are used.

Course Objectives

By the end of this training course, participants will be able to:
Understand the benefits of performance measurement, continuous improvement, and benchmarking
Demonstrate how these activities enhance organizational performance
Identify and implement effective performance measurement methods
Apply process improvement and benchmarking techniques
Integrate performance measures with Lean and Agile tools to boost productivi

Course Audience

Performance Measurements, Continuous Improvement and Benchmarking training course, is ideal for :
General Managers
Operational Managers
Maintenance Managers
Maintenance & Reliability Engineers
Technical managers & supervisors
Quality Managers

Course Methodology

This course employs a practical and interactive approach, combining presentations, case studies, group discussions, and hands-on exercises. Participants will apply performance measurement, continuous improvement, and benchmarking techniques in realistic scenarios, enabling them to practice implementing process improvements and integrating Lean and Agile tools. The methodology emphasizes experiential learning, peer collaboration, and real-world application, ensuring participants can immediately apply the knowledge and skills gained to enhance organizational performance.

Course Outline

Day 1: Foundations of Performance Measurement
The need for performance measurement
Benefits of Lean and Agile methodologies
Using data constructively and avoiding misuse
Selecting the vital few performance measures
Applying performance measures in operations and projects
Current good practices in performance measurement
Using measurements for continuous improvement
Day 2: Understanding Variation and Process Improvement
Recognizing variation as key to understanding performance
Interpreting histograms, run charts, and control charts
Range and standard deviation concepts
Introduction to control charts
Identifying opportunities for process improvement
Writing effective problem and mission statements
Overview of Lean and Agile tools and techniques
Day 3: Lean and Agile Approaches in Practice
Introduction to Lean and Agile principles
Key principles of Lean management
Origins of Agile and lessons from project failures
Fusion of Lean and Agile methods for enhanced performance
Analyzing and improving Lean and Agile processes and projects
Practical application of Lean and Agile tools and techniques
Day 4: Benchmarking for Performance Improvement
Benchmarking project and process performance
Identifying causes of problems and potential solutions
Linking causes and effects; investigating variable relationships
Role of knowledge management in benchmarking
Integrating benchmarking with Lean and Agile methodologies
Day 5: Running a Successful Benchmarking Project & Change Management
Scoping and planning a benchmarking study
Selecting benchmarking metrics and partners
Executing Lean and Agile projects effectively
Integrating performance management with Lean and Agile methods
Using benchmarking to drive organizational change

Certificates

On successful completion of this training course, HighPoint Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.

Upcoming Courses

London - UK
03-07 Nov 2025
$5950
London - UK
10-14 Nov 2025
$5950
London - UK
17-21 Nov 2025
$5950
London - UK
24-28 Nov 2025
$5950
London - UK
01-05 Dec 2025
$5950
London - UK
08-12 Dec 2025
$5950
London - UK
15-19 Dec 2025
$5950
London - UK
22-26 Dec 2025
$5950
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